The service includes:
• Deep clean of entire unit
• Fibre guides
• LED’s
• Fusion arc check
• Camera clean
• Splicer fibre clamps
• Electrode replacement
• Cleaver deep clean
• Software update if appropriate
• Cleaver fibre clamp pad
• Machine functionality check (focus errors, motor errors,
heat shrink oven check)
Your sumitomo splicer needs to be serviced regularly.
Our exclusive service will optimise your Sumitomo splicer performance and availability, giving peace of mind and ensuring consistent results.
Simply call to book your splicer in and arrange collection.
Naturally we include technical support for all of your supported products.
....You'll also get a loyalty voucher against your next service! Just speak to one of our team.
Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment.
With our Concierge Service, you don’t need to worry about when your units are due for calibration. We’ll let you know when they’re due and we’ll also arrange to have them calibrated and collected on a day that suits you.
Free repairs with all costs for collection, repair & return are included with Gold Support. In the case of a unit failure, simply contact us and we will arrange the collection and repair.
If an accessory presents a fault, like a battery no longer holding charge, simply contact us with a detailed description of the fault and we will liaise with Fluke for a replacement.
Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment. If required, we'll escalate to Fluke Networks Technical Support on your behalf who are able to offer expert advice 24/7-365 days a year.