FAQ

Can I hire certain equipment from Networks Centre?

Yes, we have a very popular rental program for some of our cable testing and measurement equipment by Fluke Networks plus some of our Sumitomo splicer range. There is no limit to how long you can hire equipment for, as long as it meets our 1-week minimum. Free delivery is included and most accessories are available to rent also. Just contact one of our Sales Account Managers for more info on 01403 754233 or click here to see our weekly rates.

Where can I find your product DOP?

Please contact us with the product you need a DOP for and we'll arrange to get this sent across to you.

Where can I find the test summary for products which contain lithium batteries?

Fluke Networks Battery Test Summary
Fluke Networks Table Charts IATA Lithium Batteries
netAlly Lithium Ion Battery Summary

Do you have any special offers and promotions running?

Yes, we regularly hold both Networks Centre promotions and brand promotions via our manufacturing partners. To view the latest promotions please ask your Account Manager.

Do you stock Active and Live Equipment products?

We offer an extensive range of active equipment from industry-leading brands, such as D-LINK and KBC. View Here.

What is your bespoke cable ordering service?

Order any type of cable, at any length, in any colour and with any connectors and accessories, with our bespoke cable ordering service. Just speak to your Account Manager or a member of the Sales Team today on 01403 754233.

How do I track my order?

Call us with your order or PO reference and we will tell you where your order is. Please call customer services on 01403 754233

Can I collect my order in person?

Yes, you can between the hours of 9 am and 4 pm Monday through Friday at our main office located just 20 minutes from Gatwick, please call to arrange now.

Outside the UK?

We can deliver all over the world please call +44 (0)1403 754233 for more information on international deliveries.

What delivery options do you offer?

We offer a range of different delivery services with all standard domestic consignments sent using TNT. Our four main delivery services are Standard Next Day, Pre 12 pm delivery, Pre 10.30am delivery and Pre 9.00 delivery (Please call for pricing) we also offer bespoke delivery arrangements for larger and more complicated consignments please call 01403 754 233 for more information.

How do I contact Networks Centre?

You can contact us via phone by calling 01403 754233 anytime between 8 am and 6 pm Monday to Friday. You will be greeted by our friendly team who will put you through to the correct department, and you won’t have to negotiate a long-winded automated call service. If you prefer, you can email us at any time via enquiries@networkscentre.com and we will respond as soon as possible within working hours.

When is the latest time I can place an order?

We accept orders up until 5.45 pm Monday to Friday, with guaranteed next day delivery on all stock items. If an item is not in stock, we will source it for you as soon as possible and send it out immediately when it arrives. For complicated cable orders with several cuts, for example, we recommend that you order as soon as possible during the day, and ideally before 4 pm, to ensure next day delivery.

What happens if you don’t stock the product I want?

We are constantly expanding our product range but if you still can't find what you’re looking for please call us on 01403 754233.

How do I register for an account?

You can register online HERE or by phone on 01403 754233.

Who will take my order?

You get a dedicated account manager, all of our Sales Team are fully qualified and experienced and can answer any questions you may have on your account or on our products.

What happens if my Account Manager is unavailable?

In the instance that your Account Manager is not available, you will be looked after by another member of our dedicated and highly trained team all of whom are fully qualified and experienced and can answer any questions you may have on your account or on our products.

Where can I get a Networks Centre catalogue?

Download our PDF version here or request one from your Account Manager.